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Your one-stop shop for answers! Our Help Center offers a wide range of solutions to common questions. If you need further assistance, our support team is available 24/7.
Help & Support
Center
Your one-stop shop for answers! Our Help Center offers a wide range of solutions to common questions. If you need further assistance, our support team is available 24/7.
Feel free to ask! We might have the answer you are looking for.
This guide covers all three ways to install an eSIMno eSIM on your iPhone or iPad — one-tap Quick Install, QR code scan with the Camera app, and manual SM-DP+ / Activation Code entry. Your codes also arrive in your order confirmation email, so you can install straight from there too. Pick the method that fits your setup. To confirm that your model supports eSIM, see our device compatibility list.
Updated for iOS 26 (released 15 September 2025). The steps below cover iOS 26, iOS 18, iOS 17, iOS 16 and iOS 15. The same flow applies to iPad — see the iPad notes below for the small differences. Upgrading to a new iPhone? You can also use the QR-less Transfer From Nearby iPhone flow to move your existing eSIMno line from the old device to the new one.
A note on region labels: depending on your iPhone's region, Settings > Cellular may be called Mobile Data (UK, Europe, Australia), and Add eSIM may be labelled Add Cellular Plan. They are the same options — we use the Cellular / Add eSIM wording throughout this guide.
iPad differences: the install flow is identical, but iPad does not ask for a "Default Line" / iMessage / FaceTime line because it has no phone-call functionality. iPad will only ask you to choose the line for Cellular Data — pick the eSIMno line there. Wi-Fi-only iPad models do not support eSIM at all.
Apple Watch note: Apple Watch Cellular models can share a cellular plan with the paired iPhone via Apple's Number Sharing feature, but this requires carrier support and is typically not available for travel eSIMs like eSIMno. Your eSIMno line will be active on your iPhone only — the Apple Watch falls back to Bluetooth / Wi-Fi connection through your iPhone when you travel.
Already have other eSIMs on your iPhone? You can keep them — iPhone (iPhone 13 and later) supports 8 or more stored eSIMs, with 2 active at any time. Add the eSIMno line as usual; while you travel, pick the eSIMno line as your Cellular Data, then switch back to your home line in Settings > Cellular when you return.
The pop-up has two tabs: Easy Install (a one-tap button + a QR code on the same screen — Methods A and B) and Manual Install (the SM-DP+ Address and Activation Code to type by hand — Method C).
Which method to use depends on where you opened esimno.com (or your order email):
All three methods finish with the same short set of Apple prompts — see "Finishing the Apple prompts" right after Method C.
On the iPhone you want to install on, open the Easy Install tab and tap the large dark Install on this iPhone button (or the Install on iPhone link in your order email). iOS opens Apple's native installer with the codes pre-filled. Then complete the Apple prompts — see "Finishing the Apple prompts" below.
Not working? The one-tap deep link needs iOS 17.4 or later. On iOS 17.3 or earlier, use Method B (QR Code) or Method C (Manual).
On iOS 15 or later (every eSIM-capable iPhone), the Camera app handles it — no need to open Settings:
Camera didn't detect the QR? Open Settings > Cellular > Add eSIM and scan from inside that screen instead.
Use this if the camera won't detect the QR. Switch to the Manual Install tab — it shows copy-to-clipboard fields and a numbered step list for the device you selected:
Images: iPhone Settings → Cellular (Add eSIM) → Use QR Code → scanner (Enter Details Manually) → paste form.
After the codes are accepted, Apple walks you through a few quick prompts. Tap Continue on each one (usually 2, occasionally 3 depending on iOS version) and wait 30–90 seconds for activation (occasionally up to 3 minutes), then:
Your eSIM profile is now installed. Continue below to switch on data and roaming.
Your eSIMno line should now be active and providing data. APN settings are auto-configured inside the eSIM profile — you don't need to set them manually.
If your eSIM does not work after install, try these in order:
Upgrading to a new iPhone? See iOS 26 eSIM Transfer feature for the QR-less Transfer From Nearby iPhone flow — both iPhones need iOS 16 or later, and the eSIMno line moves with the transfer. Already on the target iPhone and want the fastest method? See how the one-click Quick Install link works.
Reach out to us and our customer support team will get back to you in a jiffy.