Kosovo   / IPKO Kosovo

Yes - apps like FaceTime, WhatsApp, Zoom, Google Meet, and Microsoft Teams all work over your eSIM data. Video calls use about 200-400 MB per hour depending on quality, so factor that into your plan choice if you make long calls regularly.

You can't really lose it - your QR code is in your order confirmation email, and also in the install pop-up on the website. To reopen it any time before activation, tap "Install eSIM" in your order email, or sign in at esimno.com and go to Profile > My eSIMs > Install. Both show the QR code together with the one-tap install link and the manual SM-DP+ / activation code. Note the install codes are one-time-use: once the eSIM is installed on a device they can't be reused - reopen the installer (My eSIMs > Install) to display a fresh QR if you need one.

eSIMno partners directly with local operators in over 200 countries, eliminating intermediaries. This direct relationship lets us offer competitive pricing, extensive coverage, and faster activation than resellers who route data through third parties.

Most eSIMno plans connect at 4G/LTE or 5G speeds depending on local network availability and your device's capabilities. Speed varies by location, network congestion, and signal strength. In major cities and tourist areas, expect speeds comparable to local mobile carriers.

Log in to the eSIMno Center on our website or mobile app to see your remaining data balance and usage history. You can also check usage in your phone's cellular data settings - most devices show data consumed per line.

Most modern devices support eSIM, including iPhone XS and later, Samsung Galaxy S20 through S25 series, Google Pixel 4 and later, Huawei P40 and later, and many recent iPads. Check our full compatibility list before purchasing to confirm your device is supported.

On iPhone: Settings > Cellular > tap the eSIM line > Remove eSIM. On Android: Settings > Network & Internet > SIMs > tap the eSIM > Erase. Deleting the eSIM frees up a profile slot. Make sure you don't need it anymore - once deleted, you can't reinstall the same profile.

Each eSIM profile is tied to a single device once activated. If you need data on multiple devices (e.g., phone and tablet), you can either purchase separate eSIMs for each device or use the Personal Hotspot feature on your phone to share data with other devices.

If you see a 'No network' message after activation, try these steps in order: (1) Toggle airplane mode on for 10 seconds, then off. (2) Confirm data roaming is enabled for the eSIM line. (3) Manually select a network in cellular settings. (4) Restart your phone. If the issue continues, contact eSIMno support via WhatsApp or email.

Your eSIMno order confirmation email contains your QR code, your SM-DP+ address and activation code, a one-tap install link, and an "Install eSIM" button - so you can install right from the email. The same options are also on the website: sign in at esimno.com and go to Profile > My eSIMs > your plan > Install. To install, use any ONE of these methods: (1) on the phone you are setting up, tap the one-tap install link/button (iPhone on iOS 17.4+ or Android 9+); (2) use the QR code - because a phone cannot scan its own screen, show this QR on another screen (computer/tablet) or a printout and scan it WITH the phone you are setting up (never with someone else's phone, or the eSIM would install on that phone); or (3) enter the SM-DP+ address and activation code manually. Your Kosovo eSIM activates automatically when you connect to a local network at your destination.

Yes. Purchase the eSIM with your own details, then forward your order confirmation email - or share the "Install eSIM" link from it - with the recipient so they can install it on their own phone (the email contains the QR code and the manual SM-DP+ / activation codes). Make sure their device is eSIM-compatible first - installation usually cannot be reversed once completed.

Running two SIM lines (physical + eSIM) uses slightly more battery than one, since the phone monitors both networks. The difference is usually 5-10% over a full day. To minimize impact, disable the line you're not actively using or turn off cellular data on the inactive line.