The validity of eSIM plans varies from 7 days to 90 days depending on the plan you choose. Lifetime options are also available for travelers who don't want their data to expire after a fixed period.

You can purchase your eSIM directly from the eSIMno website - select a United States plan and complete the payment. Within minutes you'll receive an order confirmation email that contains everything you need to install: a QR code, a one-tap install link, the SM-DP+ address and activation code, plus an "Install eSIM" button. You can install straight from that email, or sign in anytime and go to Profile > My eSIMs > Install to get the same options.

Yes - you must enable data roaming for the eSIM line, even though there are no roaming charges. The eSIM connects to a local partner network and your phone treats this as roaming. Enable it: iPhone > Settings > Cellular > eSIMno line > Data Roaming ON; Android > Settings > Network > SIMs > eSIMno > Roaming ON. This setting only affects the eSIM, not your home SIM.

eSIMno offers 24/7 support via WhatsApp and email. Our human support team - not bots - handles installation help, troubleshooting, billing questions, and refund inquiries. Most issues are resolved within minutes during business hours and within a few hours overnight.

eSIMno accepts major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are processed through secure encrypted gateways, and we don't store full card details on our servers.

Yes - eSIMs typically connect within seconds of switching off airplane mode at the gate. Major airports have strong cellular coverage from local partner networks, so you'll have data before reaching baggage claim. No setup needed at arrival.

Your eSIMno order confirmation email contains your QR code, your SM-DP+ address and activation code, a one-tap install link, and an "Install eSIM" button - so you can install right from the email. The same options are also on the website: sign in at esimno.com and go to Profile > My eSIMs > your plan > Install. To install, use any ONE of these methods: (1) on the phone you are setting up, tap the one-tap install link/button (iPhone on iOS 17.4+ or Android 9+); (2) use the QR code - because a phone cannot scan its own screen, show this QR on another screen (computer/tablet) or a printout and scan it WITH the phone you are setting up (never with someone else's phone, or the eSIM would install on that phone); or (3) enter the SM-DP+ address and activation code manually. Your United States eSIM activates automatically when you connect to a local network at your destination.

Yes. Your eSIMno plan supports tethering and Personal Hotspot at no extra charge. Activate the Personal Hotspot feature in your device settings and connect other devices as you would with any cellular plan. Data used while tethering counts toward your plan allowance.

eSIMno provides various data plans ranging from 1 GB to unlimited data, with options from 7 days to 90 days of service. Plans also include regional and lifetime options for travelers who want flexibility across multiple destinations.

Log in to the eSIMno Center on our website or mobile app to see your remaining data balance and usage history. You can also check usage in your phone's cellular data settings - most devices show data consumed per line.

The fastest way is straight from your order confirmation email, which now contains - for each eSIM - the QR code, a one-tap install link, and the SM-DP+ / activation codes. On the phone you'll use, tap the one-tap install link; or, to use the QR, show it on another screen or a printout and scan it with that same phone (not another phone); or enter the codes manually. The email also has an "Install eSIM" button that opens your eSIM's detail page and launches the install pop-up (sign in if prompted), and you can reach the same pop-up anytime via Profile > My eSIMs > find your plan (shown as "Ready to install") > Install. After installing, turn Data Roaming ON for your eSIMno line (iPhone: Settings > Cellular; Android: Settings > Connections/Network) - without it the eSIM installs but shows no internet. Full guide in Help & Support.

Running two SIM lines (physical + eSIM) uses slightly more battery than one, since the phone monitors both networks. The difference is usually 5-10% over a full day. To minimize impact, disable the line you're not actively using or turn off cellular data on the inactive line.

Each eSIM profile is tied to a single device once activated. If you need data on multiple devices (e.g., phone and tablet), you can either purchase separate eSIMs for each device or use the Personal Hotspot feature on your phone to share data with other devices.

To top up your United States eSIM data, log in to the 'My eSIMs' section in the eSIMno Center on our website or mobile app. Select the eSIM you want to top up and follow the on-screen instructions to add more data without losing your current connection.

eSIMno partners directly with local operators in over 200 countries, eliminating intermediaries. This direct relationship lets us offer competitive pricing, extensive coverage, and faster activation than resellers who route data through third parties.

Your eSIM keeps its validity period running whether you're using it or not - pausing your trip doesn't pause the timer. If you return home, the eSIM stays dormant on your device until you travel again or it expires. You can disable it in cellular settings to avoid accidental usage.

Yes. Purchase the eSIM with your own details, then forward your order confirmation email - or share the "Install eSIM" link from it - with the recipient so they can install it on their own phone (the email contains the QR code and the manual SM-DP+ / activation codes). Make sure their device is eSIM-compatible first - installation usually cannot be reversed once completed.

Yes, if your iPad model supports eSIM. iPad Pro (3rd generation and later), iPad Air (3rd generation and later), iPad mini (5th generation and later), and standard iPad (7th generation and later with cellular) all support eSIM. Installation works the same way as on iPhone.

eSIM connections are as secure as standard cellular connections - encrypted by the carrier network. For added security on public networks (cafes, airports), use a VPN. The eSIM profile itself is digitally signed and can't be cloned like a physical SIM.

eSIMs use ground-based cellular networks, so they don't work in flight or at sea outside coastal coverage. They activate as soon as you connect to a partner network on land. For in-flight or maritime data, you'll need the airline or ship's onboard Wi-Fi.

On iPhone: Settings > Cellular > tap the eSIM line > Remove eSIM. On Android: Settings > Network & Internet > SIMs > tap the eSIM > Erase. Deleting the eSIM frees up a profile slot. Make sure you don't need it anymore - once deleted, you can't reinstall the same profile.

Yes - if your home SIM stays installed and active, calls and SMS to your home number arrive normally. The eSIM only handles data; voice service stays on your home line. Just remember that incoming calls and texts to your home number while abroad may trigger roaming charges from your home carrier.